PRIVACY POLICY
This Privacy Policy explains how PCZONEX collects, uses, stores, protects, and may disclose information when you access our website, create an account, place an order, make a cryptocurrency payment, contact support, or otherwise interact with our services.
PRIVACY NOTICE: By accessing or using the PCZONEX website or purchasing products from PCZONEX, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the website.
01 COMPANY & DATA COLLECTION
1. WHO WE ARE
PCZONEX is operated by:
CRYPTO ADVANCE MARKETING LLC
DOS ID: 8000874
14 Wall Street, 20th Floor
New York City, NY 10005
United States
PCZONEX is an online technology store offering computer hardware, AI computing equipment, workstations, servers, GPUs, CPUs, memory, complete computer systems, gaming computers, laptops, cryptocurrency mining equipment, bulk hardware packages, promotional packs, and related products.
For privacy-related questions: [email protected]
2. WHAT INFORMATION DO WE COLLECT?
We may collect personal information that you voluntarily provide when you create an account, place an order, request information, contact customer support, subscribe to communications, participate in website activities, or otherwise interact with PCZONEX.
Depending on your interaction with us, information may include:
- Full name
- Email address
- Telephone or mobile phone number
- Billing information
- Shipping address
- Business or company information
- Order information
- Product and purchasing information
- Customer service communications
- Support request information
- Returns, refunds, exchanges and warranty information
- Other information voluntarily provided to PCZONEX
2A. DIGITAL CURRENCY PAYMENT INFORMATION
Because PCZONEX accepts digital currency / cryptocurrency only, we may process information necessary to identify, verify, reconcile and administer cryptocurrency payments.
Depending on the payment method and payment processor used, this may include:
- Cryptocurrency payment amount
- Cryptocurrency type
- Blockchain network
- Transaction identification information
- Blockchain transaction hash
- Wallet address information associated with a payment
- Payment status
- Payment confirmation information
- Information supplied by a third-party cryptocurrency payment processor
PCZONEX does not accept credit cards, debit cards, bank transfers, PayPal, cash, cheques, or other traditional fiat payment methods through the online store.
Cryptocurrency transactions are recorded on public blockchains. Information available on a public blockchain may be accessible to other persons and may not be controlled by PCZONEX.
Customers should understand that blockchain transactions may be permanent and may not be capable of being deleted or reversed by PCZONEX.
3. INFORMATION AUTOMATICALLY COLLECTED
When you visit, access or use the PCZONEX website, we may automatically collect certain technical and usage information.
- IP address
- Browser type
- Device type
- Operating system
- Device characteristics
- Language preferences
- Time zone
- Referring website or URL
- Pages visited
- Products viewed
- Search activity
- Date and time of website activity
- Website navigation information
- Approximate geographic information derived from technical data
- Other technical information made available by your browser or device
This information may be used to maintain website security, operate services, understand website usage, improve customer experience, analyze performance, and prevent fraudulent or unauthorized activity.
Like many websites, PCZONEX may also use cookies and similar technologies.
02 INFORMATION PROCESSING
4. HOW DO WE USE YOUR INFORMATION?
We may process personal information for purposes including:
- Website operation: operate, maintain, secure and improve the PCZONEX website.
- Order fulfillment: process orders, verify payments, arrange shipping, communicate order status and administer returns, refunds, exchanges and warranty claims.
- Cryptocurrency payments: receive, verify, reconcile and record cryptocurrency payments.
- Customer communications: respond to questions, provide support and communicate about orders, shipping and account matters.
- Administrative communications: provide information concerning orders, payments, shipping, returns, warranties, policy changes, security notices and website updates.
- Fraud prevention: detect, investigate and prevent fraud, suspicious activity, abuse, security incidents and cybersecurity threats.
- Service improvement: analyze website usage, customer interactions, product interest and operational information.
- Analytics: understand traffic, customer behavior, marketing effectiveness and usage trends.
- Marketing: where permitted by applicable law, send promotional communications about products, services and offers.
- Legal compliance: comply with applicable laws, regulations, legal processes, governmental requests and other legal obligations.
5. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share personal information with third-party vendors, service providers, contractors, payment processors, shipping providers, technology providers, analytics providers and other parties that perform services for PCZONEX or on our behalf.
Depending on the circumstances, these parties may include:
- Website hosting providers
- E-commerce technology providers
- Cryptocurrency payment processors
- Blockchain-related service providers
- Shipping and delivery companies
- Order fulfillment providers
- Customer support providers
- Information technology providers
- Security and fraud-prevention providers
- Analytics providers
- Marketing and communications providers
- Professional advisers
- Legal or accounting service providers
Third-party service providers may process information according to their own privacy policies and contractual obligations.
We may also disclose information where reasonably necessary to comply with law, respond to lawful requests, protect rights or property, protect customers or other persons, investigate fraud or security incidents, enforce our Terms & Conditions, protect website security, or facilitate a corporate transaction such as a restructuring, merger, acquisition or asset sale.
We do not sell personal information to third parties in exchange for payment as part of our ordinary business operations.
6. THIRD-PARTY WEBSITES AND SERVICES
The PCZONEX website may contain links to third-party websites, services, applications, payment providers, manufacturers, suppliers, social media platforms or other external websites.
Third-party websites and services are not controlled by PCZONEX. We are not responsible for the privacy practices, security, content, policies or practices of third parties.
If you choose to access a third-party website or service, your information may be collected and processed according to that third party's privacy policy and terms.
We encourage customers to review the privacy policies of third-party services before providing personal information.
7. COOKIES AND TRACKING TECHNOLOGIES
PCZONEX may use cookies, pixels, web beacons, local storage and similar technologies.
These technologies may be used to:
- Operate the website
- Remember preferences
- Maintain sessions
- Understand website traffic
- Analyze website performance
- Improve website functionality
- Understand product interest
- Detect fraudulent or suspicious activity
- Improve marketing and advertising performance
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
8. SOCIAL MEDIA AND THIRD-PARTY LOGIN
PCZONEX may provide links or integrations with third-party social media platforms.
If you interact with PCZONEX through a third-party platform, that platform may collect information according to its own privacy policy.
PCZONEX does not control how third-party social media platforms collect, use or disclose information.
If PCZONEX offers third-party login functionality in the future, information received from the applicable third-party provider will be handled according to this Privacy Policy and the terms applicable to that service.
03 SECURITY & BLOCKCHAIN PRIVACY
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
SECURITY PROTOCOL
We use reasonable technical, administrative and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no electronic transmission over the Internet and no information storage system can be guaranteed to be completely secure.
Accordingly, PCZONEX cannot guarantee that personal information will never be accessed, disclosed, altered or destroyed by unauthorized persons.
Customers should use appropriate security practices when accessing the website, including maintaining secure passwords, protecting their devices and avoiding submitting sensitive information through unsecured channels.
10. CRYPTOCURRENCY AND BLOCKCHAIN PRIVACY
Cryptocurrency transactions may involve public blockchain networks. Information recorded on a public blockchain may be permanently visible and accessible to third parties.
Depending on the cryptocurrency and blockchain involved, transaction information may include:
- Wallet addresses
- Transaction amounts
- Transaction timestamps
- Transaction hashes
- Other publicly available blockchain information
PCZONEX does not control the operation of public blockchain networks and cannot guarantee the privacy, anonymity, permanence or deletion of information recorded on those networks.
Customers should carefully consider the privacy characteristics of the cryptocurrency and blockchain network they choose to use.
11. HOW LONG DO WE RETAIN INFORMATION?
We may retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete and administer orders
- Maintain business and transaction records
- Provide customer support
- Process returns and warranty claims
- Resolve disputes
- Prevent fraud
- Protect our legal rights
- Comply with legal, tax, accounting and regulatory obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal and business requirements.
Information recorded on public blockchain networks may not be capable of being deleted by PCZONEX.
04 USER PROTECTION & RIGHTS
12. INFORMATION FROM MINORS
PCZONEX does not knowingly solicit personal information from children under 18 years of age.
The PCZONEX website and services are intended for adults.
If we learn that we have collected personal information from a person under 18 without appropriate authorization, we may take reasonable steps to delete the information.
If you believe that a person under 18 has provided personal information to PCZONEX, please contact: [email protected]
13. DO-NOT-TRACK SIGNALS
Some web browsers and devices provide a Do-Not-Track ("DNT") feature that allows users to communicate a preference concerning online tracking.
There is currently no universally accepted technical standard governing the interpretation of DNT signals.
Accordingly, PCZONEX may not respond to DNT signals unless and until applicable law or an established technical standard requires or enables us to do so.
14. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights concerning your personal information.
Some rights are subject to legal exceptions and limitations.
To submit a privacy-related request, contact: [email protected]
We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized disclosure.
15. MARKETING COMMUNICATIONS
Where permitted by applicable law, PCZONEX may send promotional communications concerning products, services, promotions, special offers and other business information.
You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable communication.
Even if you unsubscribe from marketing communications, we may continue to send necessary transactional or administrative communications relating to your orders, payments, account, warranties, security or other services.
05 INTERNATIONAL OPERATIONS
16. INTERNATIONAL DATA TRANSFERS
PCZONEX operates from the United States and may use service providers or technology infrastructure located in different countries.
As a result, personal information may be processed or stored outside the country where you reside.
Where required by applicable law, we will take appropriate measures concerning international transfers of personal information.
The privacy protections applicable in another jurisdiction may differ from those in your jurisdiction.
17. CHANGES TO THIS PRIVACY POLICY
PCZONEX may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted on the PCZONEX website with a revised effective date.
If we make material changes, we may provide additional notice where required by applicable law.
We encourage customers to review this Privacy Policy periodically to remain informed about how we handle personal information.
06 PRIVACY CONTACT
18. CONTACT US
If you have questions, concerns, requests or comments regarding this Privacy Policy or the handling of your personal information, please contact us.
PCZONEX
Operated by:
CRYPTO ADVANCE MARKETING LLC
DOS ID: 8000874
14 Wall Street, 20th Floor
New York City, NY 10005
United States
Privacy & Customer Support: [email protected]
By using the PCZONEX website, you acknowledge that you have read and understood this Privacy Policy.
PRIVACY SUPPORT // ONLINE
Have a privacy question, data request, account concern, or question about how PCZONEX handles information? Contact our support team and include enough information for us to understand and verify your request.
CONTACT PRIVACY SUPPORT