TERMS OF
SERVICE

Purpose of These Terms

These Terms of Service govern the relationship between you and PCZONEX in connection with your use of the website and your purchase of products from PCZONEX.

These Terms supersede previous terms and conditions published by PCZONEX relating to the same subject matter, except where expressly stated otherwise.

Customers agree to provide accurate, current, and complete information when placing an order or communicating with PCZONEX.

Customers are responsible for ensuring that contact, shipping, billing, and order information is accurate.

PCZONEX is not responsible for delays, failed deliveries, additional shipping costs, or other consequences resulting from incorrect or incomplete information supplied by the Customer.

The website must not be used for unlawful, fraudulent, abusive, or unauthorized purposes.

Product Information

Product descriptions, specifications, photographs, availability, and prices are displayed on the PCZONEX website.

PCZONEX makes reasonable efforts to maintain accurate website information, but errors may occasionally occur.

Photographs and images may be illustrative and may not represent every minor visual characteristic of a Product.

Order Acceptance

Placing an order constitutes an offer by the Customer to purchase the selected Product.

An Order Confirmation acknowledges receipt of the order but does not necessarily constitute acceptance.

PCZONEX may accept or decline an order for lawful reasons including:

• Product availability
• Pricing errors
• Inventory limitations
• Payment verification issues
• Shipping restrictions
• Customer information issues
• Suspected fraud or unauthorized activity
• Compliance requirements
• Technical or administrative errors

A purchase contract is formed when PCZONEX confirms acceptance of the order, which may occur through Dispatch Confirmation or another written acceptance communication.

Payment Verification

A cryptocurrency payment is not considered successfully completed until PCZONEX or its applicable payment-processing system receives and verifies the required payment and blockchain confirmations.

Sending cryptocurrency to an incorrect wallet address, blockchain network, cryptocurrency, or payment destination may result in permanent loss of funds.

Customers are responsible for securing their own wallets, credentials, private keys, seed phrases, passwords, and authentication information.

PCZONEX will never require a Customer to disclose a private wallet key or seed phrase.

• Cryptocurrency transactions may be irreversible once broadcast to a blockchain network.
• Blockchain confirmation times may vary because of network congestion, blockchain conditions, transaction fees, network rules, or other circumstances outside PCZONEX's control.
• PCZONEX cannot guarantee a particular blockchain confirmation time.
• Cryptocurrency exchange rates may fluctuate significantly.
• Cryptocurrency amounts displayed during checkout may be subject to applicable payment-processing conditions at the time payment is made.
• PCZONEX is not responsible for changes in cryptocurrency market value between order placement, payment, confirmation, or refund processing.

Product descriptions, photographs, specifications, performance information, and related information are provided to help customers evaluate Products.

Product specifications are generally based on information provided by manufacturers, suppliers, or other authorized sources.

Manufacturers may change specifications, components, packaging, firmware, revisions, or other Product characteristics without notice.

Minor differences between photographs and the actual Product do not necessarily constitute a defect.

Customers are responsible for ensuring that the Product selected is suitable for their intended use and compatible with existing equipment where applicable.

PCZONEX will use reasonable efforts to dispatch and deliver Products within the estimated delivery period communicated to the Customer.

Any delivery date or estimate is an estimate unless expressly stated otherwise.

Delivery may be affected by:

• Carrier delays
• Customs processing
• Import procedures
• Weather
• Transportation disruptions
• Product availability
• Holidays
• Address issues
• Security procedures
• Uncontrollable events

If the wrong Product is delivered, the Customer should contact PCZONEX as soon as possible so the issue can be investigated and an appropriate remedy arranged where the error is confirmed.

All returns and refunds are governed by the current PCZONEX Refund & Returns Policy, together with any applicable manufacturer warranty and applicable law.

Unless required by applicable law or expressly authorized by PCZONEX, all sales are final.

Customers should contact PCZONEX before returning any Product. Unauthorized returns may experience processing delays.

Where a return is approved, PCZONEX may provide return instructions and/or a return authorization.

Eligible refunds are handled according to the Refund & Returns Policy and applicable law.

Because PCZONEX accepts cryptocurrency only, refunds are handled according to the applicable cryptocurrency refund procedure.

Products may be covered by a PCZONEX warranty, manufacturer warranty, or both, depending on the Product.

Customers should contact PCZONEX Customer Support before returning a Product for warranty service. Prior authorization may be required.

Products should generally be returned with original packaging, accessories, documentation, cables, and components supplied with the Product where available.

PCZONEX may test returned Products to verify the reported fault.

Customer Data

Customers should back up important data before returning a Product for repair, testing, replacement, or warranty service.

PCZONEX does not guarantee that Customer data will be preserved during testing, repair, replacement, or service.

Custom-built PCs, AI workstations, servers, mining systems, and other configured Products may be assembled according to customer-selected specifications.

Once production, assembly, configuration, or customization has started, cancellation or return options may be limited, subject to applicable law.

Customers are responsible for reviewing selected specifications before submitting an order.

PCZONEX is not responsible for a Customer's failure to select compatible components or appropriate specifications where the Customer provided or approved the configuration.

International orders may be subject to import duties, customs charges, taxes, brokerage fees, or other charges imposed by the destination country or applicable authorities.

Unless expressly stated otherwise, the Customer is responsible for applicable import duties, taxes, customs charges, brokerage fees, and similar charges imposed on international shipments.

PCZONEX does not control or determine the amount of such charges and cannot guarantee their amount.

Customers should contact their local customs authority before placing an international order if they require information about applicable import requirements.

Customers are responsible for complying with applicable laws and regulations governing the import, possession, use, and operation of Products in their jurisdiction.

PCZONEX will not be responsible for delays or failures to perform obligations caused by circumstances beyond its reasonable control.

Such circumstances may include:

• Natural disasters
• Floods
• Fires
• Severe weather
• Epidemics or pandemics
• War
• Civil unrest
• Strikes or lockouts
• Transportation disruptions
• Supply-chain disruptions
• Customs delays
• Government actions or regulations
• Internet or telecommunications failures
• Blockchain network disruptions
• Cryptocurrency payment-processing disruptions
• Cybersecurity incidents
• Supplier failures
• Manufacturer delays
• Power outages
• Other circumstances beyond reasonable control

Where an uncontrollable event materially affects an order, PCZONEX may delay performance, suspend performance, or cancel the affected order where permitted by applicable law.

Customers are responsible for maintaining appropriate backups of their data before returning or submitting a Product for repair, testing, replacement, or warranty service.

PCZONEX cannot guarantee preservation of Customer data during repair, testing, configuration, replacement, or other service.

Customers should remove sensitive information, passwords, wallet credentials, private keys, seed phrases, API keys, and other confidential information before returning equipment whenever reasonably possible.

Where permitted by applicable law, PCZONEX may send promotional or marketing communications to Customers who have subscribed to receive them or otherwise provided appropriate consent.

Customers may unsubscribe using the unsubscribe mechanism provided in the relevant communication or by contacting PCZONEX.

Marketing communications may include Products, promotional offers, new products, bulk purchasing opportunities, AI hardware, computer systems, cryptocurrency mining hardware, and other PCZONEX services.

Third-Party Intellectual Property

Third-party trademarks, Product names, logos, and other intellectual property remain the property of their respective owners.

These Terms of Service, together with the applicable Privacy Policy, Refund & Returns Policy, Warranty Policy, Product-specific terms, Order Confirmation, Dispatch Confirmation, and other documents expressly incorporated into the purchase agreement, constitute the agreement between PCZONEX and the Customer concerning the applicable transaction.

Any modification to these Terms must be confirmed by PCZONEX in writing unless otherwise provided in these Terms.

If any provision of these Terms is determined by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue to apply to the maximum extent permitted by law.

A failure or delay by PCZONEX to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision later.

Subject to applicable law, disputes may be brought before the applicable federal or state courts located in New York County, New York.

Nothing in this section is intended to deprive a consumer of mandatory rights or protections that cannot legally be waived or restricted under the laws applicable to that consumer.

PCZONEX may update these Terms of Service from time to time to reflect changes in:

• Applicable law
• Products and services
• Business practices
• Payment procedures
• Shipping procedures
• Website functionality
• Marketplace conditions
• Company policies

Unless otherwise required by law, the version of the Terms in effect at the time an order is accepted will generally govern that transaction.

The current version of these Terms may be published on the PCZONEX website.